Company Profile Form FAQs

Our motivation for this request is to better serve our TopoDOT Community. TopoDOT’s flexible license model offers many advantages. However, a consequence of this flexibility has been that an ever-increasing number of users are spread out between offices, cities and sometimes countries. Typically, management and supporting offices are not collocated with the technical teams. Further complicating the situation are our current contacts changing positions and/or moving to other companies.
‍Below are details about each requested role:
Support for Software Updates and Usage
- License Administrator: This contact ensures license usage and payment obligations are met and serves as the main point of contact for essential communications, including monthly usage reports and critical license updates.
- IT / Software Security: Since TopoDOT is a locally installed application, we need to coordinate software updates with the appropriate IT personnel to help your team stay current and secure.
‍Facilitating Account Billing and Management
- Accounts Payable: This contact ensures invoices are received and processed accurately to avoid any disruptions in your license or account services.
‍Improved Communication and Account Governance
- TopoDOT Users and Data Administrator: These contacts help us tailor communications and updates regarding new software offerings, events, and best practices to the individuals who directly manage and use TopoDOT in your organization.